MyTelenet

Manage your Telenet account effortlessly with MyTelenet, the all-in-one app for monitoring usage, controlling your home network, and handling billing—all from your phone.

Stay on top of your mobile and home internet usage with real-time tracking. Monitor how much data, text messages, and call minutes you're consuming each month, and see exactly how much bandwidth your household is using. Set usage notifications and spending limits for family members, so everyone stays aware of their consumption without surprises at bill time.

Take control of your Wi-Fi network with instant diagnostics and remote management. Get alerted immediately if network problems arise, then resolve issues quickly using built-in network diagnostics. Speed up your coverage by ordering a Wi-Fi pod directly through the app, share guest access with one click, and measure your internet speed or restart your modem remotely—no need to leave your couch.

Handle your bills in seconds. Check your outstanding balance and pay it right away, review billing history spanning up to 24 months, and request or modify direct debit authorizations without visiting a store or calling customer service.

Manage all your Telenet products in one organized dashboard. View every service with clear, detailed information, add new products, or switch off options as your needs change. Update your customer number, login credentials, and personal details whenever necessary.

Get support instantly when you need it. Search our help library to find answers fast, chat with our intelligent AI assistant for immediate support, or connect with a live advisor during business hours. Browse expert discussions in De Netweters community or locate your nearest Telenet shop—all within the app.

Stay current with automatic updates and personalized notifications, so you're never left guessing about your account status or service changes. Your feedback directly shapes how MyTelenet evolves, so share your ideas and suggestions to help us build the perfect experience for you.

Download the free MyTelenet app today and take complete control of your Telenet services.